Prashant Sahu

Prashant Sahu is an experienced professional in quality management and customer success, currently serving as the Manager of Quality and Customer Success at Cactus Communications since June 2011. With a strong focus on quality assurance and enhancing customer experience, Prashant has developed comprehensive standards and monitored the performance of language professionals. Previous roles include Customer Relations Manager and Senior Editor, showcasing a depth of knowledge in client feedback analysis and high-level editing in various domains. Prashant holds an MBA in Operations Management from ITM Group of Institutions and a Bachelor's in Public Administration from Madurai Kamaraj University, along with ongoing education in Quality Control Technology. Additionally, Prashant is a Six Sigma Black Belt, reflecting a commitment to process improvement and excellence in the field.