Jo Giles

Jo Giles currently serves as the Customer Safeguarding Manager at Cadent Gas Limited, a position held since May 2017. Prior experience includes roles at National Grid, where Jo was the Strategy Implementation Manager for Social Programmes and Complaints Manager from April 2012 to May 2017. Jo began a career at RM as a Customer Experience Executive, where employment lasted from October 1996 to December 2011. Jo holds a BA Honours degree in Literature from The University of Bolton, completed between 1991 and 1994.