CAE
Pamela Maatouk is an experienced manager and project leader specializing in customer experience management and business process improvement. Currently serving as the Manager of Experience Management at CAE, Pamela oversees a significant initiative aimed at enhancing customer experience programs within the Civil Aviation division, focusing on client advocacy and satisfaction metrics. Prior to this role, Pamela held various positions, including Consultant BPM & Project Manager at Intellera, where responsibilities encompassed managing business requirements for IT projects, and Project Manager at Sennheiser Nordic A/S, concentrating on process management of global distribution systems. Pamela's background also includes roles at Sennheiser electronic GmbH & Co. KG in Business Intelligence and CRM analysis. Academic credentials include a Certificate in Project Management and a Bachelor of Business Administration from HEC Montréal.
This person is not in any teams
This person is not in any offices
CAE
24 followers
CAE Inc. provides training for the civil aviation, defense and security, and healthcare markets. The Company designs and integrates training solutions. It operates through three segments: Civil Aviation Training Solutions, Defense and Security, and Healthcare. The Company provides training solutions for flight, cabin, maintenance and ground personnel in commercial, business and helicopter aviation, a range of flight simulation training devices, as well as ab initio pilot training and crew sourcing services. The Company is a training systems integrator for defense forces across the air, land and sea domains, and for government and civil security organizations responsible for public safety. The Company designs, manufactures and markets simulators, simulation center management solutions and courseware for training of medical and allied healthcare students and clinicians in educational institutions, hospitals and defense organizations across the world.