Operational Processes and Improvement

The Operational Processes and Improvement team at Cafcass is dedicated to enhancing the efficiency and effectiveness of the organization's operations related to family court services. This team identifies opportunities for process optimization, implements best practices, and drives continuous improvement initiatives to ensure that the welfare of children remains at the forefront of all activities. Through analytics and transformation projects, they work to streamline workflows and improve service delivery, ultimately supporting the organization's mission of advocating for children's rights and well-being.