Ana Brant

Ana Brant is a Senior Managing Director and Global Head of Customer Experience at Cain International since March 2025. Previously, Ana served as Vice President of Customer Experience and Loyalty at Wynn Las Vegas from August 2022 to March 2025, and held academic roles as a Postdoctoral Researcher and Adjunct Professor at Pepperdine Graziadio Business School from June 2021 to June 2023. Prior to these positions, Ana provided advisory services to Sazerac Company and mytheresa.com in mid-2022. Ana's extensive experience includes leadership roles at Dorchester Collection, where Ana was Global Director of Guest Research & Experience, and earlier experience at The Beverly Hills Hotel & Hotel Bel-Air, Lotte New York Palace, and The Ritz-Carlton Hotel Company. Ana holds a Doctor of Business Administration from Pepperdine Graziadio Business School, a Master of Science in Service Leadership & Innovation from Rochester Institute of Technology, and a Bachelor of Science in Hotel/Resort Management from Rochester Institute of Technology.