Ibrahim Shousha has extensive experience in customer service and technical support. From April 2016 to December 2021, Ibrahim served as a Shift Supervisor at The Coffee Bean & Tea Leaf®, where responsibilities included assisting customers in product selection and making recommendations to enhance sales. Currently, Ibrahim works as a Help Desk Specialist at California ISO since June 2022. Academically, Ibrahim holds an Associate of Arts degree in Information Technology from Mt. San Antonio College, obtained between 2019 and 2021, and a High School Diploma from Glen A. Wilson High School, graduated in 2009.
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