Armie Cabarubias Colada

Armie Cabarubias Colada has extensive experience in quality assurance and customer service operations, currently serving as a Manual QA Tester at CaixaBank Payments & Consumer since July 2008. Responsibilities include defining processes and methodologies for various projects, creating and validating test cases, and managing customer service training manuals. Additional roles at CaixaBank encompass mobile app and social media feedback management, call center quality assurance, and insurance product cross-selling. Previous roles include B2B telemarketing at Total Telecom S.L., commercial agent at Infored Soluciones Tecnológicas, project management in telecommunications, and invoice administration at Marcom 3, S.L. Armie holds significant qualifications in hospitality management from educational institutions including Universitat Oberta de Catalunya and Escola Universitària Formatic Barcelona.