Edurne M.

Edurne M. possesses extensive experience in client acquisition and retention within the financial sector, currently serving as Manager of Client Acquisition and Retention at CaixaBank Payments & Consumer since July 2019. Edurne has held multiple leadership roles at CaixaBank, including responsibilities for project management, cross-selling, sales channels, telemarketing, and operational efficiency. Prior experience includes a significant tenure at CaixaBank Consumer Finance and Unitono Contact Center, focusing on operations and customer service. Edurne's education includes studies at Universitat de Barcelona in Labor Relations and Public Administration, though these degrees remain incomplete.