Thea van Den Bout - van der Harst

Thea van den Bout - van der Harst is an experienced professional currently serving as Lid MT ICT and Manager Service Management & Capability Manager at CAK since September 2020. Previously, Thea worked as a Senior Agile Coach at ALFAM Consumer Credit and has extensive experience at ABN AMRO Bank N.V., where roles included Lead Agile Transformation and Lead IT Agile Transformation Program, focusing on driving agile transformation and strategic leadership. Thea has also held positions as Lead Customer Excellence, Kantoor Directeur, and Branch/Retail Manager, demonstrating a strong background in customer excellence, operational changes, and team leadership. The educational foundation includes a degree in Hotel- en hospitality management from Christelijke Hogeschool Leeuwarden.