Gemma Baggs has extensive experience in marketing and customer service, currently serving as Assistant Marketing Manager and previously as Marketing Coordinator at Cala Group Limited since February 2020, a leading UK home builder. Prior to this role, Gemma worked as International Campaign Coordinator at IDG Global Solutions, enhancing campaigns through a variety of media channels from August 2017 to February 2020. Earlier experience includes positions at John Lewis Partnership, where Gemma developed communication skills as a Customer Service Assistant and as a Marketing Assistant, contributing to editorial work for Waitrose Weekend magazine and brand development. Volunteering as Activities Coordinator for Cancer Research UK provided valuable insights into event management. Gemma holds a Certificate in Professional Digital Marketing from CIM and a Marketing BA Hons from Solent University, along with A Levels in Business Studies, English Language and Literature, and Textiles Technology from Bracknell & Wokingham College.
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