Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Their AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.

Software

Calabrio

Calabrio's headquarters in Minneapolis, MN, United States

Grace Holley

Richard Webster

Oishong Chok

Eugene Michaels

Pippa Rhys

Deshawn Jackson

Karen Chan

Compliance Analyst

Youngtae Choi

Rich Koland

Pheng Lee

Carl Gillert

Terri Kocon

Hannah Vaagen

Eduard Svenda

Director, Data Engineering And BI

Alexis Zotalis

Raj Shankar

Legal Operations Specialist

Field Marketing Specialist

Ed Creasey

Neil Griffiths

Scott Vincent

Amy Katscher

Dave Orstad

Saroj Maharjan

Sheree Powell

Cassie Jarnigin

Jay Lewis

Linda Loftus

Robin Hendrix

Marlon Philip

Keith Teeter

Nic Perry

James Cooper

Elizabeth Pritchard

Paul Stemp

Yared Gebrewold

Jonathan Jones

Jackie Edgar Person

Helen Vergel de Dios

Anagha Gole

Lee Holmes

Dan Cregan

Sharon Graham

Reid Bozak

Cecilia Thomas

Mohamed Moussa

John Stewart

Account Executive

Michael D Hert

Account Executive - Federal

Ken O'Donnell

Account Executive - Strategic Accounts

Mark D. Hagan

Jason Pape

Patrick Sharp

Mohamed D.

Matt Kroulik

William Botsford

Greg Thurlow

Jamie Thom

Robert Nyberg

Yulia Grinevitsh Mahtani

Laura Lukic

Margaret Potter-Gabrick

Aliza Ameen

Mikael Deigård

Josh Majzner

Ryan Hammack

Alvin Wong

Cecil Itty

Simon Laalo

Hinova W.

Dayln Limesand

Tony Chan

Sam Yuen

Alroy Zhang

Andy Bauer

Umair Khan

Benjamin Andry

Larry Li

Chris Howard

Jennifer Feddersen Vivian

Christina Simpson

Dr Astha Sethi

David Smith

Ben Fochs

Tim Klein

Vinya Thangamma

David Semanson

This department focuses on the creation, implementation, and maintenance of software applications and systems.

Software Development

The Software Engineering team at Calabrio is responsible for designing, developing, and maintaining the company's AI-driven analytics tools that help contact centers uncover customer sentiment and share valuable insights across the organization. This team includes various senior and principal engineers specializing in software development, DevOps, quality assurance, and machine learning, all working collaboratively to ensure the reliability, scalability, and innovation of Calabrio's customer experience solutions.

Software Engineering

The Customer Success team at Calabrio is dedicated to ensuring long-term customer satisfaction and success with Calabrio's AI-driven analytics tools. They work closely with clients to understand their needs, provide strategic guidance, and maximize the value of Calabrio's solutions. The team is also responsible for driving renewals, managing accounts, and offering specialized services to enhance workforce management and overall customer experience.

Customer Success

This department provides assistance and troubleshooting for technical issues related to products and services.

Technical Support Services

This department focuses on driving revenue through the management and development of client relationships and account strategies.

Sales Management

This department focuses on delivering specialized support and solutions to clients, ensuring optimal utilization of services.

Professional Services

Calabrio

Org chart

Teams

Software Development

Software Engineering

Customer Success

Technical Support Services

Sales Management

Professional Services

Offices

Calabrio

Org chart

Teams

Software Development

Software Engineering

Customer Success

Technical Support Services

Sales Management

Professional Services

Offices

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