Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Their AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.

Software

Calabrio

Calabrio's headquarters in Minneapolis, MN, United States

Grace Holley

Pippa Rhys

Alexis Zotalis

Compliance Analyst

Carl Gillert

Nicole Mewes

Director, Data Engineering And BI

Doug Dopita

Neil Griffiths

Raj Shankar

Helienna Wensink

Legal Operations Specialist

Sergio Sanchez

Daniel Mayer

Dave Orstad

Magnus Geverts

Field Marketing Specialist

Katie Fornasiere Manthei

Joel Martins

Marie Patrickson

Jackie Edgar Person

Helen Vergel de Dios

Asma Mohammad

Anagha Gole

Lee Holmes

Eugene Michaels

Aaron Yeung

Foday Momoh

Rich Koland

Oishong Chok

Youngtae Choi

Karen Chan

Deshawn Jackson

Richard Webster

Reid Bozak

Cecilia Thomas

Mohamed Moussa

John Stewart

Johannes Weiss

Hannah Vaagen

Susan Marcus

Terri Kocon

Yulia Grinevitsh Mahtani

Jamie Berger

Laura Lukic

Artur Simonyan

Margaret Potter-Gabrick

Aliza Ameen

Skeeter Henderson

Jennifer Feddersen Vivian

Christina Simpson

Dr Astha Sethi

Ben Fochs

Tim Klein

David Smith

Jonathan Jones

Yared Gebrewold

Paul Stemp

Elizabeth Pritchard

James Cooper

Nicole Price

Keith Teeter

Tom Hutjens

Marlon Philip

Robin Hendrix

Preston Garrison

Linda Loftus

Jay Lewis

Cassie Jarnigin

Eduard Svenda

Nic Perry

Jesse Fröhling

Pheng Lee

Ed Creasey

Jack Matecki

Scott Vincent

This department focuses on the creation, implementation, and maintenance of software applications and systems.

Software Development

The Leadership Team at Calabrio is responsible for setting strategic direction and overseeing operations across all areas of the business. Composed of senior executives in sales, engineering, marketing, and customer support, the team collaborates to enhance product offerings, drive revenue growth, and ensure a superior customer experience, all while leveraging AI-driven insights to inform decisions and foster innovation.

Leadership Team

This department focuses on driving revenue through the management and development of client relationships and account strategies.

Sales Management

The Sales Team at Calabrio is responsible for driving revenue growth and expanding the customer base by identifying and securing new clients, managing strategic partnerships, and maintaining relationships with existing customers. This team leverages their expertise in customer experience intelligence to showcase how Calabrio's AI-driven analytics tools can enhance customer interactions and deliver valuable insights across organizations. They also collaborate closely with other departments to ensure a seamless customer journey and address any escalations that may arise.

Sales Team

The Customer Success team at Calabrio is dedicated to ensuring long-term customer satisfaction and success with Calabrio's AI-driven analytics tools. They work closely with clients to understand their needs, provide strategic guidance, and maximize the value of Calabrio's solutions. The team is also responsible for driving renewals, managing accounts, and offering specialized services to enhance workforce management and overall customer experience.

Customer Success

The Software Engineering team at Calabrio is responsible for designing, developing, and maintaining the company's AI-driven analytics tools that help contact centers uncover customer sentiment and share valuable insights across the organization. This team includes various senior and principal engineers specializing in software development, DevOps, quality assurance, and machine learning, all working collaboratively to ensure the reliability, scalability, and innovation of Calabrio's customer experience solutions.

Software Engineering

Calabrio

Org chart

Teams

Software Development

Leadership Team

Sales Management

Sales Team

Customer Success

Software Engineering

Offices

Calabrio

Org chart

Teams

Software Development

Leadership Team

Sales Management

Sales Team

Customer Success

Software Engineering

Offices

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