Calabrio
Benoit Orens currently serves as a Customer Success Manager at Calabrio, Inc. since January 2023. With extensive experience in strategic planning and business development as a self-employed consultant, Benoit provides comprehensive advice to professionals and companies on creating and consolidating commercial ideas and projects. Previous roles include Team Lead Manager at Webhelp, where Benoit oversaw a team focused on sales and marketing for the France, Belgium, Switzerland, and Luxembourg markets, and Project Director at Club Melia, responsible for creating and developing a team of 37 while leading various departments. Benoit's career also includes experience as Sales Manager and Senior Closer at Fiesta Americana Vacation Club, focusing on closing commercial contracts. Benoit holds a Master's degree in Marketing and Strategic Planning, as well as a Bachelor's degree in Business Administration from Universitario Punta del Este.
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Calabrio
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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Their AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.