LH

Lee Holmes

Vice President Support Services at Calabrio

Lee Holmes has a diverse work experience spanning over several companies. Lee started their career at Deluxe Corporation in 1996, where they held various roles including Operations Manager, Process Manager, and Sales Strategist. In 2006, they joined Deluxe Corporation again as a Resource Planning Operations Manager.

In 2007, Lee moved to Thomson Reuters and took on roles such as Manager of Customer Experience Operations, Director of Business Services, and Senior Director of Customer Operations. From 2012 to 2016, they served as the Senior Director of Operations, responsible for global order to cash operations and project support.

Since 2016, Lee has been with Calabrio, Inc. Lee started as the Director of Support Services, then became the Senior Director of Support Services, and is currently the Vice President of Support Services. In this role, they lead a global team providing 24X7 support for Calabrio Software and focuses on creating effective support strategies, driving customer retention, and ensuring customer satisfaction.

Overall, Lee Holmes has significant experience in operations management, customer support, and strategic leadership.

Lee Holmes has a Bachelor of Science (BS) degree in Business Administration from the University of Colorado Colorado Springs. Additionally, Lee attended Colorado College, but no specific degree or field of study is mentioned.

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Previous companies

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Timeline

  • Vice President Support Services

    June, 2019 - present

  • Senior Director Support Services

    April, 2018

  • Director Support Services

    December, 2016

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