Ray Brown is an experienced professional in the support services sector, currently serving as the Manager Support Services at Calabrio, Inc., since February 2017, with prior roles as Supervisor Support Services and Support Engineer. Brown has a comprehensive background in technical support, having worked as a Support Specialist at Kcom, providing escalation support for various customer platforms, and as a UCCE Support Specialist at Cameo Global, where responsibilities included customer incident management and system monitoring. Earlier experience includes support engineering roles at Spanlink Communications, Cable & Wireless, and BT, showcasing a strong history of technical expertise in managing and supporting telecommunications systems. Ray Brown holds a BSC in Media & Telecommunications from the University of Sunderland, obtained between 1994 and 1998.
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