Caldwell Manufacturing Company
Justin Friends is a seasoned IT professional currently serving as a Desktop Support Engineer at Caldwell Manufacturing Company since February 2021. With extensive experience in hardware and software support, Justin has successfully managed corporate IT assets, streamlined help desk operations, and led significant projects such as the implementation of a printer system integrated with an ERP platform and the deployment of Microsoft Surface Tablets for manufacturing environments. Previous roles include systems administrator support at NTT DATA Services and desktop support positions at various companies, showcasing a strong ability to troubleshoot and maintain end-user systems. Justin holds a Bachelor's Degree in Applied Science with concentrations in Applied Networking and Business Administration from the Rochester Institute of Technology, and an Associate's Degree in Business Administration from Monroe Community College.
Caldwell Manufacturing Company
For more than 130 years, Caldwell has created quality spring balances for window manufacturers around the world. Our products are everywhere from homes to schools, office buildings to hotels, even the United Nations Secretariat Building and the Empire State Building in NYC. It all began in 1888 when Allen Boucher and William Caldwell formed a company to supply window products to hardware stores throughout the Northeast of America. At first, Caldwell’s core product was a clock spring counterbalance that revolutionized the window construction process and firmly established Caldwell in the fenestration industry. Over the past 130 years, we’ve expanded our product lines to include balances, heavy duty & light duty multi-bar hinges & friction stays, butt hinges, automation systems and many other window & door hardware accessories. Operating in both commercial and residential sectors, we have many brands under the Caldwell umbrella including MAGNUM® and INMOTION® to provide Solutions that Set New Standards across the entire industry, all while continuing to prove our reputation as a leading provider of high quality window and door products for top window and door manufacturers around the world.