Kathy Osborne

Kathy Osborne has extensive experience in customer service management, having held their current position as Customer Service Manager at Caldwell Manufacturing Co since October 2006. In this role, Kathy is responsible for overseeing all aspects of the Customer Service Department, collaborating with various departments to enhance service quality and streamline processes. Prior to this, Kathy served as Customer Service Supervisor at Bosch Security, managing two teams with 16 direct reports. Additional experience includes a role as Sales & Customer Service Manager at Team Cheer, and a long tenure at Kodak Polychrome Graphics, where responsibilities spanned customer service management and multiple supervisory roles within technical support.