Christopher Smith

Christopher Smith is a seasoned customer success professional with a robust background in managing high-value client relationships and driving software adoption. Currently serving as a Senior Customer Success Manager at Calendly since March 2022, Christopher focuses on executing strategic account plans and enhancing customer satisfaction. Previous experience includes roles at Gartner, where responsibilities encompassed partnering with IT leaders and managing a $3M client portfolio, as well as directing client services at Velocity Resource Group, where Christopher led a team to improve client success metrics. A Bachelor of Arts in Business Administration with a major in Management was obtained from Augustana College.