Robert Cummings is an experienced IT professional currently serving as an IT Systems Administrator at Calendly since November 2023. Prior to this role, Cummings worked as a Global Service Desk Specialist at Zendesk from October 2016 to November 2023 and gained valuable experience as a Genius at Apple between October 2011 and October 2016, focusing on customer support and relationship management. Cummings' background also includes significant leadership and management experience from a tenure at Starbucks from June 2005 to January 2012, where responsibilities included hiring and training new staff, scheduling, and implementing cost-saving measures. Educationally, Cummings holds an Associate Degree in Science, Paralegal, Law from Madison Area Technical College (2012-2014) and technical certifications in Computer Systems Technology from Blackhawk Technical College (1999-2001).
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