Alan McMillian

Alan McMillian has extensive experience in the information technology and customer service sectors, currently serving as the Information Technology Service Desk Manager and IT Systems Analyst Manager at California Casualty since July 1995. In these roles, Alan manages and develops a team of IT System Analysts while effectively collaborating with business leaders to align IT initiatives with organizational priorities. Prior experience includes serving as an IT Business Systems Analyst-Consultant, where Alan facilitated communication between IT and business stakeholders, and as a Service Team Manager, overseeing customer service operations in the insurance industry. Earlier in their career, Alan managed teams at Lal Enterprises as a Restaurant Manager, driving service quality and operational improvements across multiple locations.