California Casualty
Keshia Blessing has extensive experience in customer service, starting as an Insurance representative at State Farm from 2008 to 2014, where responsibilities included managing high call volumes and assisting agents with life insurance policies. Keshia continued as a Customer Service Representative at Xerox from 2014 to 2015, handling over 600 calls daily and providing support to colleagues on complex issues. Since December 2015, Keshia has been with California Casualty, where excellent communication skills are utilized to simplify complex information for customers and maintain the efficiency of the online portal. Keshia is currently pursuing a Front-End Developer track at Skillcrush and a Responsive Web Design certification at freeCodeCamp, while also working towards an Herbalist Certificate from the American College of Healthcare Sciences.
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California Casualty
California Casualty is in the sole business of providing individuals with high-quality insurance coverage and service at a competitive price. Since its founding in 1914, California Casualty has been led by four generations of Brown family members. Their unwavering dedication to California Casualty's continued excellence is woven through the entire fabric of our organization. California Casualty's mission is to provide protection and peace of mind for the people that serve our communities. This is evident from the success of California Casualty's long-term relationships with many different groups in the fields of education, law enforcement, and public safety. Special benefits are tailored to meet the unique needs of our customers. These include deductible waivers for cars damaged at school for educators, and premium waivers for the survivors of public safety officers who make the ultimate sacrifice in the line of duty. California Casualty is proud to serve the broader community in many ways. Each year our employees dedicate significant time and effort in a variety of activities to raise money for heart disease and cancer research, and to help those less fortunate with food and gifts during the holidays. We are also pleased to do our part to help the environment, by allowing customers to reduce their mail by opting for electronic payments and document delivery.