California Credit Union
Bernie Cesena Jr. is a Training Operations Analyst at California Credit Union since August 2022, where responsibilities include managing a learning management system for over 300 employees and developing customer service training programs. Prior experience includes positions as Assistant Manager of Operations and Training Specialist at STCU, focusing on team coaching, training document development, and improving onboarding processes. In previous roles, Bernie served as Site Manager and Academy Instructor at Reality Changers, mentoring high school seniors, and gained experience as an intern in the Office of Congressman Juan Vargas. Education includes a Bachelor of Arts in Political Economy from the University of California, Berkeley and a Certificate of Achievement in Alcohol and Other Drug Counseling from San Diego City College.