Giovanni Jimenez

Giovanni Jimenez is an accomplished IT professional with extensive experience in technical support and management. Currently serving as Service Desk Supervisor and Technical Lead at California Dental Association since November 2021, Giovanni previously held positions including Information Technology Support Specialist at A Leap Ahead IT and Service Desk Technician Tier II at Direct Technology. Additional expertise was gained through roles as IT Support Technician Tier III at Markstein Beverage Co. of Sacramento and IT Support Specialist at Cesca Therapeutics Inc. Giovanni's technical competencies encompass administration of Exchange, Active Directory, Office 365, and SharePoint, as well as management of network deployment imaging and VOIP phone systems. Giovanni holds an Associate of Arts and Sciences degree in Information Technology/Network Security from Heald College-Rancho Cordova.