California Franchise Tax Board
Baltazar (Balt) L. is a seasoned professional with extensive experience in IT and project management, currently serving as a Software Asset Manager at the California Franchise Tax Board since March 2022. Previous roles at Apple included Security Operations Specialist and Continuity Support Solutions Advisor, where responsibilities encompassed IT security investigations, reporting, customer support, and team leadership. With a Bachelor's degree in Economics from California State University-Sacramento, Balt has honed skills in software deployment, systems lifecycle management, and customer service across various industries, including retail and nonprofit sectors. Notable achievements include exceeding sales metrics as a Keyholder at GNC and leading AppleCare+ sales teams, reflecting a strong commitment to performance and customer satisfaction.