Brandon Roots has over 16 years of experience in various roles, currently serving as a Filing Division Recruiter at the California Franchise Tax Board since June 2017. Previously, Brandon was a Customer Service Manager at Verizon Wireless for a decade, where responsibilities included coaching customer care representatives and managing compliance with Performance Improvement Plans. Earlier in their career, Brandon served as a Bioenvironmental Engineer in the United States Air Force, focusing on inspections and evaluations of work sites to ensure safety and compliance with regulations. Brandon holds an Associate of Arts degree in Bible/Biblical Studies from Andersonville Theological Seminary, completed in 2014.
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