California Franchise Tax Board
Jordan Tom is an accomplished User Experience Designer at the California Franchise Tax Board, where responsibilities include conducting user interviews, simplifying legal content, and leading design initiatives to enhance website usability and accessibility. As Chief Technology Officer for the Elk Grove Pickleball Club, Jordan developed a professional website and drove significant member acquisitions and revenue growth. Previously, as a Small Business Owner, Jordan generated approximately $70K in sales and managed diverse inventory. Additional experience includes serving as a Discord Brand Ambassador, where outreach efforts facilitated community engagement during the pandemic, and as a Code Sensei, inspiring youth to explore careers in technology. Jordan holds a Bachelor of Science in Business Information Management from UC Irvine.
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