California Water Service (Cal Water) is the largest regulated American water utility west of the Mississippi River and the third-largest in the country. Formed in 1926, the San Jose-based company serves 492,600 customer connections through 23 districts throughout the state.

Utilities

California Water Service

California Water Service's headquarters in San Jose, CA, United States

Martin A. Kropelnicki

Todd Peters

Paul G. Townsley

Thomas F. Smegal

Gerald A. Simon

Michael Mares

Michael B. Luu

Shannon C. Dean

Justin Skarb

Kenneth G. Jenkins

Isin Gallmann

Henry Wind

Kymm Garcia

Ron Webb

James P. Lynch

Shawn C. Bunting

Shilen M. Patel

The Engineering Team at California Water Service is responsible for the design, development, and implementation of infrastructure projects that ensure the efficient delivery of water services to customers. This includes managing capital projects, performing hydraulic modeling, and overseeing maintenance and upgrades of water distribution systems. The team also focuses on sustainability initiatives, asset management, and ensuring the safety and reliability of water resources through innovative engineering solutions.

Engineering Team

The Finance and Accounting Team at California Water Service is responsible for managing the company's financial health and ensuring accurate financial reporting. Their key functions include budgeting, forecasting, financial analysis, and overseeing accounting operations that ensure compliance with regulatory standards. This team plays a crucial role in strategic decision-making and risk management, enabling the company to efficiently serve its customers across the state.

Finance and Accounting Team

The Customer Service Team at California Water Service is dedicated to ensuring a positive experience for customers by addressing inquiries, resolving issues, and providing essential information about water services. This team, comprised of regional managers, representatives, and process analysts, collaborates to streamline operations, enhance service delivery, and maintain high levels of customer satisfaction across the company’s 23 districts.

Customer Service Team

The Information Technology Team at California Water Service is responsible for managing and enhancing the company’s technology infrastructure to ensure reliable water services for its customers. This team oversees software development, technical support, and database management, leveraging tools like Microsoft Project Online to streamline operations and improve service delivery. They play a crucial role in implementing innovative technology solutions that drive efficiency and support the organization’s growth.

Information Technology Team

The Leadership Team at California Water Service is responsible for guiding the strategic direction of the company, ensuring operational efficiency, safety, and regulatory compliance. They oversee key functions including customer service, procurement, finance, human resources, and community relations, working collaboratively to enhance service delivery and address the needs of over 492,600 customers across the state. Their leadership fosters a culture of innovation and responsiveness, aiming to uphold Cal Water's commitment to providing reliable and sustainable water services.

Leadership Team

The Project Management Team at California Water Service is responsible for overseeing the planning, execution, and completion of water utility projects across the state. This team ensures that capital projects are delivered on time and within budget while adhering to environmental regulations and maintaining high standards of water quality. Key roles include managing infrastructure upgrades, coordinating with various stakeholders, and implementing innovative solutions to enhance service delivery and sustainability.

California Water Service

Org chart

Teams

Engineering Team

Finance and Accounting Team

Customer Service Team

Information Technology Team

Leadership Team

Project Management Team

Offices

California Water Service

Org chart

Teams

Engineering Team

Finance and Accounting Team

Customer Service Team

Information Technology Team

Leadership Team

Project Management Team

Offices

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