Alfredo Ng-Palacol

Alfredo Ng-Palacol is an experienced leader in customer success and strategic account management, currently serving as the Customer Success Director for Strategic Accounts at Calix since November 2024. Previously, Alfredo held positions as a Senior Advisor at Sempra and as RVP of Customer Success at Salesforce, where significant contributions included the establishment of a new success organization and strategic operations for specialized engagements. Alfredo’s career encompasses roles at Dell Technologies, Toshiba America, CPC Consulting, Capgemini, and EY, focusing on cloud transformation, project management, and operational efficiency. Alfredo holds a BS in Business Administration from USC Marshall School of Business, has pursued executive leadership education at Texas McCombs School of Business, and attended The George Washington University School of Business.