Paul Hill is a Senior Escalation Engineer in the Revenue Edge division at Calix since December 2022, where responsibilities include supporting operations and a demo instance for Sales as well as residential gateway routers and WiFi access points. Prior to Calix, Paul Hill spent over 35 years at CommScope, holding roles such as Program Manager for VOC, where customer insights were leveraged to enhance Customer Experience, and Manager of Technical Support, overseeing a team handling post-sale quality issues. Paul also served as Principal Systems Engineer, providing support for various transmission products with a focus on training and product assistance. Paul Hill holds a Bachelor of Science in Electronics Engineering Technology from DeVRY Institute of Technology.
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