Call Center Power
James Cammareri is a seasoned executive with extensive experience in channel development and customer engagement. Currently serving as Senior Vice President of Channel Development at Call Center Power, James focuses on enhancing revenue and client satisfaction through strategic partnerships. Previously, as Head of Strategic Partnerships at AmplifAI and Vice President at COPC Inc., James led initiatives to improve operations and customer experience. James has also held senior roles at Eventus Solutions Group, American Customer Care, Knoah Solutions, and PRC, LLC, showcasing a strong background in business development and client services. Additionally, James contributed to the SOCAP International Board as a member, further solidifying expertise in customer care. James holds a degree from Nova Southeastern University.
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Call Center Power
Call Center Power is a professional services firm that builds, manages, scales and outsources call centers of excellence by leveraging vetted partners, experienced staff, and proven expertise. Having spent more than three decades building and managing contact centers, Call Center Power has built a global network of vetted outsource partners. Using Call Center Power to connect with an outsource partner is an easy way to get the information you need without the hassle of the search. Minimize the risk. Maximize the results. Led by a team with over 30 years of experience, Call Center Power has assembled an elite group of contact center experts, ready to jump into any challenge. Their diverse expertise and experience covers every functional element of the contact center space. Training, technology, workforce management, quality, operations and so much more. Call Center Power can help with any problem in your call center. Call Center Power is a leading resource for a wide array of contact center technology solutions ranging from automation solutions, OMNI channel enablement, telephony infrastructure and more. Call Center Power has access to more than 200 premise and cloud-based, call center technology providers; giving its clients the “inside track” to the most effective & affordable solutions in the industry.