Murat Saglam, MSc

Director of Artificial Intelligence Lab at Call Center Studio

Murat Saglam, MSc has a wealth of experience in the software engineering and project management fields. Beginning in 2004, they served as a Project Manager for Hypnos. In 2006, they became the Project Manager and Co-partner for Tufan Computer. In 2007, they moved to Yörsan as a Senior IT Specialist. In 2015, they joined Vestel as a Senior Consulting Project Manager, and also began working at AloTech as a Director of Artificial Intelligence Lab, Software Engineering Manager, Artificial Intelligence Lab, Software Engineering Manager, and Onsite Developer & Project Manager. In 2018, they became the Director of Artificial Intelligence Lab and Software Development Manager, Artificial Intelligence Lab for Call Center Studio. Finally, in 2021, they moved to MNG Kargo as a Senior Consulting Project Manager. During their time at AloTech, they were responsible for full-stack development, Google Cloud Platform PAAS ability, active coding at Python based projects, SAAS operations management at Call Center (300+ Seats), Aspect Work Force Management all integration process coding, Self Service Setup IVR with speech recognition, text to speech and CRM integration, periodic notification service design and coding, responsive dashboard & query screen design and coding with Angular Material, iyzico payment gateway fullstack integration, Ipphone provisioning with encryption, and Plivo integration (plivo.com) for international telecommunication operations (work in progress).

Murat Saglam, MSc completed their Master's Degree in Computer & Information Engineering at Sakarya University between 2013 and 2015. Murat has obtained various certifications since then, including Master Go (Golang) Programming: The Complete Go Bootcamp 2022 from Udemy in October 2022, Deep Neural Networks with PyTorch from IBM in July 2022, Natural Language Processing: Machine Learning NLP In Python from Udemy in March 2022, Neural Networks and Deep Learning from DeepLearning.AI in May 2021, Baseline: Data, ML, AI, Challenge: GCP Architecture, Cloud Architecture, Deploying Applications, GCP Essentials, IoT in the Google Cloud, Kubernetes Solutions, Kubernetes in the Google Cloud, Machine Learning APIs, Security & Identity Fundamentals from Qwiklabs in August 2019, Deep Learning A-Z\u2122| Python ile Derin \u00d6\u011frenme from Udemy in September 2018, Business Administration - Micro MBA, TS EN ISO 9001 Quality Management System Internal Auditor Training, Interview Techniques, Communication Technologies and Society, and HR Management from \u0130stanbul \u0130\u015fletme Enstit\u00fcs\u00fc in May 2015, March 2015, and April 2015, respectively.

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