Mustafa DOGAN

Business Analyst at Call Center Studio

Mustafa DOGAN has been working in the technical support sector since 2022, starting as a Technical Support Specialist at Call Center Studio and then moving to a similar role at AloTech. In 2021, they began working as a Project Intern at Ktü Kariyer Geliştirme Uygulama ve Araştırma Merkezi and a Kurumsal Eğitmen at Bilişim Eğitim Merkezi. Mustafa also held the role of Software Test Engineer at TechOps Center. Prior to this, in 2020, they worked at Tempo Cagri Merkezi as an Operational Support & Trainer, Operational Support, and Müşteri Temsilcisi.

Mustafa DOGAN has a Lisans Derecesi in Yönetim Bilişim Sistemleri from Karadeniz Technical University from 2019 to 2023. Mustafa has also obtained several certifications from Udemy, Coursera, Oyun ve Uygulama Akademisi, and LinkedIn, including Başarılı Ekip Kurmak ve Yönetmek, Etkili İletişim Becerileri, Power BI ile Etkin İş Analitiği, SASS ve SCSS Eğitimi, Google IT Support Professional Certificate, Oyun ve Uygulama Akademisi: Teknoloji Girişimciliği, Advanced Google Analytics, Advanced Google Analytics 4 (GA4), Agile Change Management for Manufacturers, Agile Project Leadership, Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues, Agile Project Management with Jira Cloud: 2 Lean and Agile Processes, Agile Project Management with Jira Cloud: 3 Advanced Topics, Agile Project Management with Microsoft Project, Become a Better Coach for Your Team, Business Benefits Realization Foundations, Customer Service: Knowledge Management, Data Visualization: Storytelling, Design a Cloud Migration Strategy, and Developing Leadership Presence.

Location

Chicago, United States

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Work style

How I prefer to work

Remote

Morning

Mostly in a team

Qualities I value in my colleagues

  • Efficiency
  • creativity
  • empathy
  • adaptability
  • team spirit

My communication style

  • Open
  • direct
  • proactive
  • transparent
  • positive

My pet peeves

  • Selfishness
  • poor communication
  • laziness
  • gossip
  • unreliability