Call Design North America
David Schlacter has a diverse work experience in the sales and software engineering fields. David began their career at Aspect Software in 2000 as a Customer Technical Analyst before being promoted to Senior Engineer-Software QA in 2004. David then transitioned to a sales role as Sales Representative in 2007 and later became an Account Executive in 2014. In 2018, they joined Call Design North America as a Sales Director and was subsequently promoted to Senior Vice President of Sales for North America and LATAM.
David Schlacter attended Middle Tennessee State University (MTSU) from 1996 to 2000, where they earned a Bachelor of Business Administration (BBA) degree in Management.
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Call Design North America
Since 1999, we’ve cultivated a process that includes our combined experience, consultative approach and market leading technologies to ensure the right people are in the right place with the right skills at the right time to provide your customers with optimal service and quality. We help ensure your employees are fully engaged and aligned with the goals of your organization, performing like your best performers. We work at an enterprise-wide level to put the best tools in place for an unparalleled customer experience. Specializing in Workforce Management and Optimization sales, consulting, support and hosting. Aspect Workforce Management, Performance Analytics, Quality Management and Contact Recordings, Speech Analytics, Desktop Analytics, Back Office Optimization, and Intradiem Intra-day Automation. All of this implemented and supported by a team of highly-experienced individuals who are passionate about Workforce Optimization, and dedicated to your success. How can we help you realize your goals of constant customer experience excellence, increased employee engagement, and creating a culutre of continuous improvement?