Melanie McCabe

Sales Support Representative at Call One, Inc.

Melanie McCabe has a diverse work experience spanning various roles and industries. Melanie worked at Call One, Inc. from 2017 to the present, starting as a Customer Service Representative and later transitioning to the role of Dedicated Account Representative. Melanie also worked at Hello Direct as a Dedicated Account Representative from 2019 to 2021. Prior to these roles, Melanie was employed at Iron Mountain as a Customer Care Representative from 2014 to 2016. Melanie also served as an Office Manager at A.L. from 2007 to 2015.

Melanie's career began at Vanguard Boulevard, where they worked as an Information Security Analyst and IT Project Manager from 2002 to 2008. During this time, they developed and implemented security standards and introduced user access controls. Melanie also analyzed data and recommended process improvements, ultimately saving time and money. Melanie also worked at Vanguard Group in various roles, including Information Security Analyst, Senior Retirement Plan Specialist, Communication Specialist, and Operation Specialist. These positions involved supervising teams, generating reports, providing customer service, and managing retirement plans.

In 1995, Melanie worked as a Customer Service Representative at Montgomery Products, where they communicated with clients and generated invoices.

Overall, Melanie McCabe has accumulated extensive experience in customer service, account management, information security, and retirement plans throughout their career.

Melanie McCabe attended Montgomery Country Community College, where they pursued their education. However, no specific details are available regarding the year of enrollment, graduation, degree pursued, or the field of study.

Links

Previous companies

Iron Mountain logo

Timeline

  • Sales Support Representative

    January, 2021 - present

  • Dedicated Account Representative

    April, 2018

  • Customer Service Representative

    August, 2017