Marcus Nilsson

Marcus Nilsson has extensive experience in customer service roles across various companies. Currently serving as a Customer Service Representative at Call4U since October 2022, previous positions include Customer Service Representative at Betsson Group and Preferred Customer Associate at Teleperformance, where responsibilities included supporting UPS business customers. Notably, Marcus held the role of Team Leader at Transcom WorldWide Latvia, managing a Swedish team and overseeing performance targets. Additional experience includes working as a Customer Care Specialist at Visma Labs and as a Customer Service Representative at Transcom, where duties involved assisting customers through multiple communication channels. Marcus began a professional career as a Store Manager at A-Game, managing daily operations of an internet café. Marcus holds a High School Diploma in Network and System Administration from NTI Gymnasiet.