Steefana Fernandes

Account Manager Customer Success at Callify.ai

Steefana Fernandes has a diverse work experience starting in 2012 with Sutherland, where they worked in various roles such as HR Specialist, Sr. Associate - Talent Acquisition, and Talent Acquisition Lead. Steefana'sresponsibilities included managing recruitment processes, conducting interviews, coordinating with internal stakeholders, and providing training on applicant tracking systems.

In 2019, Fernandes joined PIRAMAL FOUNDATION FOR EDUCATION LEADERSHIP as a Program Manager. In this role, they attended client meetings, managed stakeholder engagement coordinators, facilitated workshops, and conducted market research.

From 2020 to 2021, Fernandes worked at Morgan Stanley as a PMO. Steefana'sresponsibilities included creating job requisitions, maintaining relationships with vendors and HR, evaluating applicants, and managing recruitment drives.

Currently, Fernandes is working at Callify.ai as an Account Manager. Steefana'sduties include developing relationships with influential users, providing product trainings, managing pilots, developing CRM tools, analyzing customer behavior, and consulting clients on achieving their objectives.

Overall, Steefana Fernandes has a strong background in talent acquisition, program management, and client relations.

Steefana Fernandes completed their Post Graduation Diploma in Human Resources Management and Services from KC College of Management Studies, Churchgate Campus in 2011-2012. In 2020, they pursued a Master of Business Administration (MBA) in Human Resources Development from IIBM Institute of Business Management. It is unclear when they completed their PGDHRM in Human Resources Management and Services from KC College, as the start and end years are not provided.

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