JK

Jim Kelly

Client Operations Manager (Ireland) at Calligo

Jim Kelly has extensive experience in the IT industry. Jim is currently working at Calligo as a Client Operations Manager, responsible for delivering proactive IT support services to clients in Ireland. In addition, they lead the Managed Services team to ensure they meet client expectations and SLA timelines. Jim also holds the position of IT Managed Services Consultant at Calligo, where they contribute to improving organizations' productivity and profitability by making their data more available, secure, and safe.

Prior to joining Calligo, Jim worked at Cinnte Technologies as an IT Operations Manager for five years. There, they provided managed IT support services to businesses and oversaw the company's dedicated HD CCTV and security division.

Before Cinnte Technologies, Jim served as the IT Manager at Elliott Group / FCC Elliott for five years, from 2011 to 2016. Prior to that, they held the same role at P. Elliott & Co. Ltd. for seven years, from 2004 to 2011.

Overall, Jim Kelly has a solid background in IT operations and management, with a focus on delivering efficient and effective support services to clients and improving overall organizational productivity through data management solutions.

Jim Kelly attended Ulster University from 1992 to 1995, earning a degree in IT. No specific field of study was mentioned.

Links

Timeline

  • Client Operations Manager (Ireland)

    July, 2021 - present

  • IT Managed Services Consultant

    January, 2021