Nadia Canuto is a professional pursuing a degree in Human Resources at Universidade Paulista. With 16 years of experience in call center operations, they have held various leadership roles, including Operations Manager at Callink Servicos de Call Center, where they managed operational and financial aspects, led teams, and focused on customer relationship management. In prior positions, Nadia developed competencies in team management, project management, and quality oversight, demonstrating a commitment to achieving operational goals and enhancing organizational performance. They are recognized for their strong communication, proactive approach, and ability to foster teamwork and adaptability in diverse operational environments.
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