Jill Donahue

Senior Director, Business Strategy & Analytics at CallMiner

Jill Donahue has a diverse range of experience in various industries, including sales, customer experience, and financial services. Currently a Member at Women in CX ™ and an Independent Consultant at Arbonne, Jill has held roles such as Senior Director, Business Strategy & Analytics at CallMiner, and Associate Director, CX Analytic Consulting at Concentrix. Prior to these roles, Jill worked in operations, auditing, and management positions at companies such as Plante Moran, Financial Recruiting Partners, and Lumen Technologies. With a background in sales reporting, customer success, and internal audit, Jill brings a wealth of knowledge and skills to their current roles.

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Timeline

  • Senior Director, Business Strategy & Analytics

    November, 2022 - present

  • Senior Director, Professional Services

    April, 2022

  • Senior Director, Customer Success - BPO

    April, 2021

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