Shane Cerutti is a seasoned professional with diverse experience in data science and analytics, currently serving as the Data Science Team Lead at CallMiner since November 2020, where responsibilities include designing solutions and leading code reviews. With a background as a Senior Business Analyst, Shane has successfully delivered professional service projects, transforming machine learning outputs into actionable insights and collaborating across teams. Previous roles include Product Manager at Call Criteria, Jr. Quality Control Analyst at Century Support Services, and various positions at ADP and Verizon Wireless, showcasing a strong foundation in analytics, product management, and customer service. Shane holds a degree in Economics from the University of Pittsburgh.
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