Crystal Thornton

Crystal Thornton, CSM, is an Engineering Manager at CallRail, where they leverage their skills as a servant leader to help engineers reach their full potential. With a diverse background that includes roles such as Service Delivery Manager at CEDAR Document Technologies and Senior Quality Assurance Analyst at both CRIF Lending Solutions and AT&T, Crystal has accumulated extensive experience in quality assurance and engineering management. Crystal also contributed to the Women's Circle Employee Resource Group at CallRail, showcasing a commitment to fostering community and inclusion in the workplace. Crystal holds a Bachelor of Arts degree from the State University of West Georgia and is currently pursuing further education at the University of West Georgia.