Wendy Squires is a seasoned professional with extensive experience in customer experience management and quality assurance. Currently serving as Customer Experience Manager and previously held the position of Quality Assurance at CallRail since May 2021. Notable prior roles include Technical Support at CallRail, Quality Assurance Analyst at Brightstar Corp., and Service Provider Research Coordinator at The Home Depot. Wendy's career spans multiple positions in quality assurance and customer care across various industries, including supervisory and analytical roles at Cbeyond and Cingular. Wendy's educational background includes a Bachelor of Applied Science in Personnel Management from the Community College of the Air Force.
May, 2022 - present
May, 2021
April, 2020