Touhidul Siddique

Touhidul Siddique is a seasoned Technical Support Engineer at Callsign since October 2021, specializing in managing technical support through various channels while adhering to Service Level Agreements. Previous experience includes working as a Service Desk Advisor at Vodafone, focused on resolving IOT, Cloud, Security, and Hosting incidents, and serving as an IT Service Desk Analyst at Ladbrokes Coral Group, where responsibilities involved supporting over 22,000 staff members. Additionally, Touhidul held the position of Deputy Manager at Gala Coral Group for nearly nine years, honing exceptional communication and customer service skills in a high-pressure environment. Touhidul Siddique holds a Bachelor of Science (BSc) degree in Combined Technological Sciences from the University of East London.