Shawn Kelly

Shawn Kelly is the Client Support Supervisor at CallSource and has been with the company since December of 2009. Prior to CallSource, Shawn worked as a Lead Market Researcher for Employers Direct Insurance Company from February 2006 to June 2009. In their current position, Shawn is responsible for overseeing the CallSource Client Support team and ensuring that client requests are handled accurately and in a timely manner. Shawn is also responsible for working on the automation of requests and finding new ways to improve the client experience.

Shawn Kelly earned a bachelor's degree in film from the University of Nevada-Las Vegas.

Shawn Kelly reports to Nicole Mirabelli, Director, Account Services. They are on a team with Greg Semerdjian - Key Accounts Manager, Tiffany Tran - Director, Account Services, and Carly Tanaka - Technical Account Manager.