James Wicks

James Wicks is a seasoned professional with extensive experience in technical consulting and project management. Currently serving as a Professional Services Consultant and previously a Software Technical Engineer at CallTrackingMetrics since August 2017, James has a strong background in customer service and project oversight from a tenure as Project Manager and Customer Service Representative at Brightkey from September 2005 to August 2017. Prior experience includes operating as an Independent Business Owner at ACN from November 2011 to December 2018. James holds a degree in Music with a focus on Vocal Performance from Davis and Elkins College, completed between 2000 and 2004.