Jose Guerrero

Jose Guerrero is a seasoned IT professional with extensive experience in user support and desktop troubleshooting. Currently serving as a User Support Technician II at Calpine since April 2010, Jose specializes in providing both local and remote desktop support for corporate users at the Houston, TX main campus. Responsibilities include troubleshooting a range of workstation issues, including network connectivity and hardware/software problems, while utilizing Remedy to manage work orders and adhere to company SLA requirements. Previously, Jose worked as an IS Analyst II and Desktop Support Analyst at SAIC from February 2009 to April 2011.