Jacqueline Heaven-Ah Hi

Jacqueline Heaven-Ah Hi currently serves as Vice President of Group Membership Administration & Sales Implementation and Vice President of Member and Provider Experience at Cambia Health Solutions, overseeing commercial member service functions and operations within Customer and Provider Service Call Centers. With extensive experience in customer service leadership from previous roles at The Regence Group and other organizations, Jacqueline has been dedicated to enhancing customer satisfaction and effective issue resolution. Additionally, Jacqueline contributes as a member of the Board of Directors for the Boys & Girls Club and previously served on the board for the YWCA of Lewiston-Clarkston. Jacqueline's educational background includes studies at Massey University, The University of Auckland, and Wesley College in Auckland, New Zealand.