Robert Cooper

Robert Cooper is an I.T. Manager at Cambridge University Press and Assessment, where they focus on transforming I.T. services to support world-class assessments. With over twenty years of experience in IT support and management, they have previously served as an IT Services Manager at Gateshead College and an IT Consultant at the Centre for Evaluation & Monitoring. Robert began their career as an IT Technician at Monkwearmouth College and later worked as a Network Site Manager at City of Sunderland College. They are an advocate of forward-thinking customer service and have applied Service Design principles throughout their career.