Flora Castillo

Flora Castillo has over 20 years of experience as an accomplished and nationally recognized healthcare executive and a mobility and public transportation thought leader. Castillo is the President of Pivot Strategies, LLC, a consulting firm serving the infrastructure, aviation, healthcare and insurance industries. Her executive leadership in healthcare has led to transformative customer engagement, acquisition and health promotion strategies for the nation’s leading healthcare companies, including UnitedHealthcare and AmeriHealth Caritas. As former Vice President of Transportation for UnitedHealth Group, Castillo led innovative pilots to address social determinants of health barriers and spearheaded a medical transportation services program. Castillo also brings decades of experience as a former member of the board for multiple non-profit equity, transit and media organizations including National Urban Fellows, Rail-Volution, WHYY and others. In addition, Castillo was the first Latina and sixth woman elected chair to the American Public Transportation Association (APTA). In this role, Castillo represented APTA as an industry spokesperson in the U.S., Canada and other international associations. Serving as a senior policymaker and board member of New Jersey Transit between 1999 and 2019, Castillo was a champion for equity and affordability for transit-dependent riders and an advocate for service expansions and emerging technologies. Castillo holds a B.S. in Management Business Administration from Long Island University.