Dave Parker is a skilled Call Center Training and Development Manager at Camis Inc, leading initiatives to transform customer experiences through innovative performance management and process improvements. Previously, they served as a Call Center Manager and a Customer Service Operations Manager, fostering strong partnerships with stakeholders to optimize performance. With a degree in Business Administration and Management from the University of Wisconsin-Parkside, Dave has extensive experience in call center management, training, and development, focusing on creating engaged teams and driving continuous improvement. Their expertise includes communication, leadership, problem-solving, and project management.
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