Hannah Foster

Hannah Foster is a Quality and Continuous Improvement Specialist at Camp Australia since June 2017, responsible for developing customer care training and policies while supporting Team Leaders to ensure effective delivery and measurement of outcomes. Previously, Hannah served as a Customer Care Team Lead, enhancing operational processes and leading second-level customer care teams. Earlier experience includes roles as a Senior Customer Care Representative at CPM Australia, Senior Customer Service Representative at the Energy and Water Ombudsman (Victoria), Intake Officer at Accredited Power Saver Co, and Appointment Setter at Serco. Hannah began a career in customer service as a Retail Assistant at Kmart Australia Limited. Education includes training from the Australian Society for Quality and Holmesglen.